Real Estate Consumer Notice
For Your Protection!
Know your Rights. When visiting open houses or meeting a real
estate agent for the first time, it is a Pennsylvania state
law that YOU are provided and sign that you have received
the Consumer Notice. It describes the differences between
Buyer and Seller Agents and the choices that are available
to you. Buyer Agents help home buyers purchase a home at the
best price and on the best terms. They work for the buyer,
not the seller.
Below is a copy of the notice:
CONSUMER NOTICE
THIS IS NOT A CONTRACT
Pennsylvania Law requires real estate brokers and salespersons
(licensees) to advise consumers of the business relationships
permitted by the Real Estate Licensing and Registration Act.
This notice must be provided to the consumer at the first
contact where a substantive discussion about real estate occurs.
Before you disclose any information to a licensee, be advised
that unless you select an agency relationship by signing a
written agreement providing for such a relationship, the licensee
is NOT REPRESENTING YOU. A business relationship of any kind
will NOT be presumed but must be established between the consumer
and the licensee.
Any licensee who provides you with real estate services owes
you the following duties:
• Exercise reasonable professional skill and care which
meets the practice standards required by the Act.
• Deal honestly and in good faith.
• Present, in a timely manner, all offers, counteroffers,
notices, and communications to and from the parties in writing.
The duty to present written offers and counteroffers may be
waived if the waiver is in writing.
• Comply with Real Estate Seller Disclosure Act.
• Account for escrow and deposit funds.
• Disclose all conflicts of interest in a timely manner.
• Provide assistance with document preparation and advise
the consumer regarding compliance with laws pertaining to
real estate transactions.
• Advise the consumer to seek expert advice on matters
about the transaction that are beyond the licensee's expertise.
• Keep the consumer informed about the transaction and
the tasks to be completed.
• Disclose financial interest in a service, such as
financial, title transfer and preparation services, insurance,
construction, repair or inspection, at the time service is
recommended or the first time the licensee learns that the
service will be used.
A licensee may have the following business relationships
with the consumer:
Seller Agency:
Seller agency is a relationship where the licensee, upon entering
into a written agreement, works only for a seller/landlord.
Seller's agents owe the additional duties of:
• Loyalty to the seller/landlord by acting in the seller's/landlord's
best interest.
• Confidentiality, except that a licensee has a duty
to reveal known material defects about the property.
• Making a continuous and good faith effort to find
a buyer for the property, except while the property is subject
to an existing agreement.
• Disclosure to other parties in the transaction that
the licensee has been engaged as a seller's agent.
A seller's agent may compensate other brokers as subagents
if the seller/landlord agrees in writing. Subagents have the
same duties and obligations as the seller's agent. Seller's
agents may also compensate buyer's agents and transaction
licensees who do not have the same duties and obligations
as seller's agents.
If you enter into a written agreement, the licensees in the
real estate company owe you the additional duties identified
above under seller agency. The exception is designated agency.
See the designated agency section in this notice for more
information.
Buyer Agency:
Buyer agency is a relationship where the licensee, upon entering
into a written agreement, works only for the buyer/tenant.
Buyer's agents owe the additional duties of:
• Loyalty to the buyer/tenant by acting in the buyer's/tenant's
best interest.
• Confidentiality, except that a licensee is required
to disclose known material defects about the property.
• Making a Continuous and good faith effort to find
a property for the buyer/tenant, except while the buyer/tenant
is subject to an existing contract.
• Disclosure to other parties in the transaction that
the licensee has been engaged as a buyer's agent.
A buyer's agent may be paid fees, which may include a percentage
of the purchase price, and, even if paid by the seller/landlord.
will represent the interests of the buyer/tenant.
If you enter into a written agreement, the licensees in the
real estate company owe you the additional duties identified
above under buyer agency. The exception is designated agency.
See the designated agency section in this notice for more
information.
Dual Agency:
Dual agency is a relationship where the licensee acts as the
agent for both the seller/landlord and the buyer/tenant in
the same transaction with the written consent of all parties.
Dual agents owe the additional duties of:
• Taking no action that is adverse or detrimental to
either party's interest in the transaction.
• Making a continuous and good fáith effort to
find a buyer for the property and a property For the buyer.
unless either arc subject to an existing contract.
• Confidentiality. except that a licensee is required
to disclose known material defects about the property
Designated Agency:
In designated agency. the employing broker may, with your
consent, designate one or more licensees from the real estate
company to represent you. Other licensees in the company may
represent another party and shall not he provided with any
confidential information. The designated agent(s) shall have
the duties as listed above under seller agency and buyer agency.
In designated agency, the employing broker will be a dual
agent and have the additional duties of:
• Taking reasonable care to protect any confidential
information disclosed to the licensee.
• Taking responsibility to direct and supervise the
business activities of the licensees who represent the seller
and buyer while taking no action that is adverse or detrimental
to either party's interest in the transaction.
The designation may take place at the time that the parties
enter into a written agreement, but may occur at a later time.
Regardless of when the designation takes place. the employing
broker is responsible for ensuring that confidential information
is not disclosed.
Transaction Licensee:
A transaction licensee is a broker or salesperson who provides
communication or document preparation services or performs
other acts for which a license is required WITHOUT being the
agent or advocate for either the seller/landlord or the buyer!
tenant. Upon signing a written agreement or disclosure statement,
a transaction licensee has the additional duty of limited
confidentiality in that the following information may not
be disclosed:
• The seller/landlord will accept a price less than
the asking/listing price.
• The buyer/tenant will pay a price greater than the
price submitted in a written offer.
• The seller/landlord or buyer/tenant will agree to
financing terms other than those offered.
Other information deemed confidential by the consumer shall
not be provided to the transaction licensee.
OTHER INFORMATION ABOUT REAL ESTATE TRANSACTIONS
The following are negotiable and shall be addressed in an
agreement/disclosure statement with the licensee:
• The duration of the employment, listing agreement
or contract.
• The fees or commissions.
• The scope of the activities or practices.
• The broker's cooperation with other brokers, including
the sharing of fees.
Any sales agreement must contain the zoning classification
of a property except in cases where the property is zoned
solely or primarily to permit single family dwellings.
A Real Estate Recovery Fund exists to reimburse any person
who has obtained a final civil judgment against a Pennsylvania
real estate licensee owing to fraud, misrepresentation, or
deceit in a real estate transaction and who has been unable
to collect the judgment after exhausting all legal and equitable
remedies. For complete details about the Fund, call (717)
783-3658.
ACKNOWLEDGMENT
I acknowledge that I have received this disclosure.
Date: _____________________________________
__________________________ _______________________________
Print (Consumer) Print (Consumer)
__________________________ _______________________________
Signed (Consumer) Signed (Consumer)
__________________________ _______________________________
Address (optional) Address (optional)
__________________________ _______________________________
Phone Number (optional) Phone Number (optional)
I certify that I have provided this document to the above
consumer during the initial interview.
Date: _____________________________________
_________________________________________
Print (Licensee)
__________________________________________
Signed (Licensee)
Adopted by the State Real Estate Commission at 49 Pa. Code
§35.336.
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